This Privacy Policy explains how A Star Homecare Solutions LLC ("we", "us", "our") collects and uses information when you use our website and booking pages (the "Site").
We use your information to respond to your inquiry, schedule and conduct home visits, provide our services, improve the Site, and send you relevant communications. You can opt out of marketing messages at any time.
Our booking form has two optional, unchecked text message boxes, and you can book a home visit without ticking either. You opt in to home visit texts only by ticking the first box. We then send texts about your booked home visit, such as booking confirmations, reminders and rescheduling updates. You opt in to marketing texts only by ticking the second box. We then send marketing texts, such as offers and news about our services. You can agree to one, both or neither. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also contact us at connect@astarhomecaresolutions.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that help us deliver messages (such as our messaging platform), which may only use the information to provide that service.
The Site may use cookies and tracking pixels, including the Meta (Facebook) Pixel, to measure ad performance and improve your experience. You can control cookies through your browser settings.
We do not sell your personal information. We may share it with service providers who help us operate the Site (such as scheduling, hosting, messaging or analytics providers) and as required by law. Section 3 applies to all mobile information.
We retain your information only as long as needed for the purposes described here or as required by law. We use reasonable technical and organizational safeguards to protect your information, such as encrypted connections and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at connect@astarhomecaresolutions.com.
We may update this Policy from time to time. The effective date above reflects the latest revision.
A Star Homecare Solutions LLC · connect@astarhomecaresolutions.com
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Contact: connect@astarhomecaresolutions.com